Techicon is dedicated to quality and continuous process improvement for both customers and employees. Our responsibility is to ensure that through established standards and measurements, the level of quality at Techicon matches or exceeds our customers' expectations.

We develop organizational excellence and quality awareness through innovative process improvements, training, measurements and development of customer and employee satisfaction programs.

Quality is an integral part of our commitment to world-class products and customer services. Our quality process includes:

• Verifying and validating both existing and new program functions
• Researching improvements to add to the quality of the program
• Helping to define and improve our software development processes
• Conducting internal quality audits

Our quality planning includes a development plan, a quality plan, documentation and training plans, a configuration management plan, a Software Design Specification, a release and delivery plan, and a verification and validation (testing) plan.

Our technical committee endorses these plans before product development begins in earnest. The committee consists of managers from different departments involved in product creation. If our client has any specific quality control standards or documentation requirements, we are pleased to adhere to them.

Quality is essential to the success of business. To make a difference, good quality practice must be embrace by senior management and instilled within an organization's culture. Quality is not just about implementing a system or working towards a set standard. It is an attitude, a way of working, which not only improves businesses but the way people work and live

Testing plays a critical strategic role in moving product quality upstream in the software development process, and emphasizes the customer's needs throughout the product cycle. Quality Assurance managers work closely with software design engineers and program managers to understand product requirements and functionality, design appropriate test plans and test cases to verify features and functionalities, and then identify bugs through systematic testing. In the course of their work, Test professionals also identify key business improvement opportunities and potential future projects. They have an attitude "Break the build".

• Application Reliability
• Software Testing and Test Management, Test Process Assessment/Improvement, Test Automation
• Load/Stress Testing and Full Software Integration Testing
• Release Cycle Testing for Improved Customer Satisfaction
• Training

• Ensuring application reliability for a wide range of operating systems, platforms, applications, and configurations before product launch
• Simulation of real workloads and traffic to ensure scalability and reliability of applications
• Techicon’s ISO 9001 certified quality processes ensure that software solutions meet all expectations